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Dismal, Dull, and Boring

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Blah. I have to write a trouble log for a pilot project here at work. I can't even begin to imagine why there isn't a database for this sort of thing, this is precisely what Lotus Notes was invented for. It used to be called Lotus Support Notes for chrissake. I have a database for this at home. Of course I can't get to it because of the freaking firewall.

"Hi, Michael? Can you jump through these hoops, please? Do you mind if we tie your feet together first?"

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